# Degraded performance

- Provider: [Polar](https://down.guide/polar)
- Level: confirmed
- Impact: Degraded
- lasted 4h
- started 2025-10-20 08:16 UTC
- id: DWN-23eea03e5a
- Official page: https://status.polar.sh/incident/746927

## Updates from Polar
### 2025-10-20 08:16 UTC: update
We're seeing degraded performance of our dashboard & checkout flows due to issues at our downstream hosting providers (Vercel & AWS).
Webhooks and payment processing are not affected.

### 2025-10-20 12:16 UTC: resolved
Downstream issues appear to have been resolved or mitigated. We're still monitoring the issue until AWS & Vercel declare the issue fully resolved on their end.

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