# API is unreachable

- Provider: [Polar](https://down.guide/polar)
- Level: confirmed
- Impact: Degraded
- lasted 47m
- started 2026-06-24 07:13 UTC
- id: DWN-2f48f0e95c
- Official page: https://status.polar.sh/incident/933127

## Updates from Polar
### 2026-06-24 07:13 UTC: update
Our API is currently unreachable, a fix is underway.

### 2026-06-24 07:36 UTC: update
Everything is back to normal

### 2026-06-24 08:00 UTC: resolved
Root cause was a FastAPI + OpenTelemetry incompatibility on the latest 0.137 version. We're investigating how this slipped through our rigorous deployment checks.

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