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Polar

Database maintenance

Maintenance Lasted 15m · started · Polar's page

Level
confirmed
Worst impact
Maintenance
Components
API, Checkout, Workers, Webhooks, API, Checkout Page, Workers, Webhooks, Dashboard, Dashboard

What to do

  • Check whether you use Polar API, Checkout, Workers, Webhooks and 6 more. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Check that everything you run on Polar came back after the window closed 2026-11-05 05:15 UTC.

  • Subscribe to Polar's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=polar works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Polar 2

  1. update

    As a follow-up to last week’s maintenance, we’ll be performing the second and final part of our scheduled database maintenance on Thursday, November 5 at 05:00 UTC. This completes our migration to a new database provider. Polar will be completely unavailable for around ten minutes while the work is carried out. What to expect during the maintenance window: - **Checkouts**: New checkouts can't be created during maintenance. Customers attempting to check out will need to try again once service is restored. - **Event ingestion**: Events sent during this window won't be ingested. Please make sure any failed ingestion requests are retried once we're back up. - **Background processes**: Subscription renewals, dunning, and other scheduled jobs will resume automatically once everything is up and running.

    provider

  2. update

    Maintenance ended

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-ec5c1db6b1

Is this Polar maintenance still going on?

No, it ended 2026-11-05 05:15 UTC.

How long did it last?

15m, from 2026-11-05 05:00 UTC to 2026-11-05 05:15 UTC, by the times Polar posted.

What was affected?

Polar named API, Checkout, Workers, Webhooks and 6 more.

What caused it?

Polar hasn't published a root cause. If it does, it shows here.

Where does this come from?

Polar's official status page, https://status.polar.sh, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.