# Existing gRPC responses are unavailable for users

- Provider: [Postman](https://down.guide/postman)
- Level: confirmed
- Impact: Degraded
- lasted 2h 23m
- started 2026-03-13 09:17 UTC
- Postman Platform on Desktop, Postman Platform on Browser
- id: DWN-59398d54e1
- Official page: https://stspg.io/38jjdtsvh1yq

## Updates from Postman
### 2026-03-13 09:17 UTC: investigating
The issue happened during an infrastructure upgrade. The team is working on fixing the issue. 
Until the issue gets mitigated, existing gRPC responses wont be visible. New gRPC responses will continue to work.

### 2026-03-13 09:21 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-03-13 11:37 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-03-13 11:40 UTC: resolved
This incident has been resolved.

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