# Users may encounter issues with accessing or using Postman

- Provider: [Postman](https://down.guide/postman)
- Level: confirmed
- Impact: Degraded
- lasted 15h 12m
- started 2025-10-20 12:39 UTC
- Postman Platform on Desktop, Postman Platform on Browser, Postman Login +19
- id: DWN-6c7fa9bff5
- Official page: https://stspg.io/0cp5x2vxjrcs

## Updates from Postman
### 2025-10-20 12:39 UTC: identified
We are currently experiencing significantly increased error rates which is impacting functionality on Postman. There is a major issue with our underlying cloud provider and we are working with them to restore full access as quickly as possible.

### 2025-10-20 12:52 UTC: identified
We are seeing significant recovery and are continuing to monitor.

### 2025-10-20 12:56 UTC: identified
We are seeing significant recovery and are continuing to monitor.

### 2025-10-20 13:21 UTC: monitoring
Majority of the services have recovered. We are continuing to monitor.

### 2025-10-20 15:20 UTC: monitoring
We have seen significant recovery of the features. We are continuing to monitor for any further issues.

### 2025-10-21 00:17 UTC: monitoring
Some services are still experiencing intermittent issues, but we’re seeing signs of recovery across multiple systems. Our teams continue to actively monitor performance and work through remaining problems to restore full functionality. We’ll provide further updates as recovery progresses.

### 2025-10-21 02:00 UTC: monitoring
The team is actively resolving cross-dependency failures and working to mitigate customer impact. We’re also investigating issues affecting search functionality and will share more updates as we make progress.

### 2025-10-21 03:48 UTC: monitoring
All issues have been resolved, and services have been fully restored. We’re continuing to monitor to ensure system stability.

### 2025-10-21 03:51 UTC: resolved
This incident has been resolved.

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