# Workspaces are not loading

- Provider: [Postman](https://down.guide/postman)
- Level: confirmed
- Impact: Partial outage
- lasted 42m
- started 2023-10-26 12:16 UTC
- Postman Platform on Desktop, Postman Platform on Browser
- id: DWN-f5c96c6392
- Official page: https://stspg.io/0lqgwpwntknx

## Updates from Postman
### 2023-10-26 12:16 UTC: investigating
We are currently investigating reports of workspaces not loading from the Desktop apps

### 2023-10-26 12:23 UTC: identified
We have identified the issue and have started taking mitigative actions. Workspaces are starting to load now.

### 2023-10-26 12:34 UTC: monitoring
Error rates have reduced and we are receiving reports of workspaces functioning as expected. We are monitoring our systems.

### 2023-10-26 12:58 UTC: resolved
This incident has been resolved.

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