- Level
- confirmed
- Worst impact
- Degraded
- Components
- Prisma Postgres, Prisma Accelerate
- Regions
- eu, us
- Down Index
- 31of 100
What to do
Check whether you use Prisma Data Platform Prisma Postgres, Prisma Accelerate in eu, us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 11h 2m it lasted.
Anything that failed between 2026-04-01 22:15 UTC and 2026-04-02 09:17 UTC may need a replay.Subscribe to Prisma Data Platform's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=prisma works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Prisma Data Platform 6
- investigating
Description: We are investigating an issue where Accelerate cold starts have increased. Affected users: US East Root cause: Currently unknown Workarounds: For Prisma Postgres users we recommend Direct TCP with connection pooling enabled.
provider
- investigating
We are continuing to investigate the issue. Affected users: US East, AP Northeast, AP Southeast, US West, EU Central Root cause: Currently unknown Workarounds: For Prisma Postgres users we recommend Direct TCP with connection pooling enabled.
provider
- identified
We've isolated the root cause to an issue within Durable Objects. Cloudflare have an active status page. We're investigating mitigation options.
provider
- identified
We are awaiting an update from Cloudflare. As the incident persists, we recommend not deploying new versions of your schema until the incident is resolved to avoid requesting a new Query Engine and encountering a cold start. Workarounds: For Prisma Postgres users we still recommend Direct TCP with connection pooling enabled.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- resolved
The incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-00accd3d6c
Is Prisma Data Platform still down?
No, this incident was resolved 2026-04-02 09:17 UTC. For Prisma Data Platform's live state, see https://down.guide/prisma.
How long did it last?
11h 2m, from 2026-04-01 22:15 UTC to 2026-04-02 09:17 UTC, by the times Prisma Data Platform posted.
What was affected?
Prisma Data Platform named Prisma Postgres, Prisma Accelerate in eu, us.
What caused it?
Prisma Data Platform hasn't published a root cause. If it does, it shows here.
Where does this come from?
Prisma Data Platform's official status page, https://www.prisma-status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.