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Prisma Data Platform

Accelerate partial disruption affecting new query engine starts

Partial outage Lasted 29m · started · Prisma Data Platform's page

Level
confirmed
Worst impact
Partial outage
Components
Prisma Accelerate
Down Index
28of 100

What to do

  • Check whether you use Prisma Data Platform Prisma Accelerate. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 29m it lasted.

    Anything that failed between 2025-01-03 14:56 UTC and 2025-01-03 15:25 UTC may need a replay.
  • Subscribe to Prisma Data Platform's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=prisma works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Prisma Data Platform 3

  1. identified

    Description: We have identified an issue affecting allocation of new query engines caused by an incident with an upstream service provider. Affected users: users allocating new query engines due to normal activity Root cause: upstream service provider incident Workarounds: none identified

    provider

  2. monitoring

    The upstream service provider incident has been resolved and we are no longer observing errors impacting Accelerate. We will continue to monitor for any further impact.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-0bf051d23d

Is Prisma Data Platform still down?

No, this incident was resolved 2025-01-03 15:25 UTC. For Prisma Data Platform's live state, see https://down.guide/prisma.

How long did it last?

29m, from 2025-01-03 14:56 UTC to 2025-01-03 15:25 UTC, by the times Prisma Data Platform posted.

What was affected?

Prisma Data Platform named Prisma Accelerate.

What caused it?

Prisma Data Platform hasn't published a root cause. If it does, it shows here.

Where does this come from?

Prisma Data Platform's official status page, https://www.prisma-status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.