# Connectivity issues for a subset of databases in the Asia Pacific (Tokyo) region.

- Provider: [Prisma Data Platform](https://down.guide/prisma)
- Level: confirmed
- Impact: Degraded
- lasted 41m
- started 2025-06-05 16:17 UTC
- Prisma Postgres
- apac
- id: DWN-0ca3822916
- Official page: https://stspg.io/fv39l305typs

## Updates from Prisma Data Platform
### 2025-06-05 16:17 UTC: investigating
We noticed that a small set of databases that haven't been active for over 24 hours experience connectivity issues when new connections attempts are made.

### 2025-06-05 16:32 UTC: monitoring
We identified the issue and rolled out a fix. All databases in the Asia Pacific (Tokyo) region should behave normal again. 
We continue to monitor the situation.

### 2025-06-05 16:58 UTC: resolved
This incident has been resolved.

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