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Prisma Data Platform

Usage quota issue on free tier

Degraded Lasted 10h 47m · started · Prisma Data Platform's page

Level
confirmed
Worst impact
Degraded
Components
Prisma Postgres, Prisma Console, Prisma Accelerate
Down Index
31of 100

What to do

  • Check whether you use Prisma Data Platform Prisma Postgres, Prisma Console, Prisma Accelerate. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 10h 47m it lasted.

    Anything that failed between 2026-01-09 13:43 UTC and 2026-01-10 00:30 UTC may need a replay.
  • Subscribe to Prisma Data Platform's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=prisma works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Prisma Data Platform 4

  1. investigating

    Description: We've identified an issue where a small set of free tier users are depleting their usage quota faster than expected. We're currently investigating the issue and potential workarounds. Affected users: Small set of free tier users Root cause: Currently unknown Workarounds: None identified

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  2. monitoring

    The issue has been resolved and we're actively monitoring the situation.

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  3. monitoring

    We have confirmed this issue is related to an upstream provider and we are continuing to monitor the situation. During this time, usage data may also appear higher for some time ranges in the Prisma Console.

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  4. resolved

    This incident has been resolved.

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Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-15a836b0b1

Is Prisma Data Platform still down?

No, this incident was resolved 2026-01-10 00:30 UTC. For Prisma Data Platform's live state, see https://down.guide/prisma.

How long did it last?

10h 47m, from 2026-01-09 13:43 UTC to 2026-01-10 00:30 UTC, by the times Prisma Data Platform posted.

What was affected?

Prisma Data Platform named Prisma Postgres, Prisma Console, Prisma Accelerate.

What caused it?

Prisma Data Platform hasn't published a root cause. If it does, it shows here.

Where does this come from?

Prisma Data Platform's official status page, https://www.prisma-status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.