# Degraded performance and accessibility for Prisma products

- Provider: [Prisma Data Platform](https://down.guide/prisma)
- Level: confirmed
- Impact: Degraded
- lasted 16h 9m
- started 2026-04-14 12:44 UTC
- Prisma Console, Prisma Accelerate
- id: DWN-1719ffdcae
- Official page: https://stspg.io/5frfl5fgnr2v

## Updates from Prisma Data Platform
### 2026-04-14 12:44 UTC: monitoring
Prisma Accelerate and the Prisma Console are experiencing degraded performance resulting from a Cloudflare outage. Customers may notice timeouts and connection failures.
We are monitoring the impact on our systems. More information may be available at Cloudflare's status pages:
- https://www.cloudflarestatus.com/incidents/lq1vw7z9xthq
- https://www.cloudflarestatus.com/incidents/213v4v7s7m97

### 2026-04-15 04:53 UTC: resolved
This incident has been resolved.

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