- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Prisma Accelerate
- Down Index
- 34of 100
What to do
Check whether you use Prisma Data Platform Prisma Accelerate. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 7h 6m it lasted.
Anything that failed between 2025-11-18 12:06 UTC and 2025-11-18 19:12 UTC may need a replay.Subscribe to Prisma Data Platform's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=prisma works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Prisma Data Platform 5
- identified
We identified an upstream infrastructure provider issue. Accelerate is experiencing issues while provisioning resources for new query engine instances. The ORM engine binary downloads are also currently impacted. We're working on mitigating and monitoring the situation and gathering more information from the upstream provider. Prisma Postgres direct TCP connections are unaffected.
provider
- identified
Latest update from our infrastructure provider is that the they are continuing to investigate the issue. Prisma Postgres direct TCP remains unaffected.
provider
- identified
The issue has been identified and a fix is being implemented by our upstream provider. Prisma Postgres direct TCP remains unaffected.
provider
- monitoring
The issue has been resolved and we're actively monitoring. Prisma Postgres direct TCP remains unaffected.
provider
- resolved
We're continuing to observe healthy traffic through Prisma Accelerate. This incident has resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-178117357c
Is Prisma Data Platform still down?
No, this incident was resolved 2025-11-18 19:12 UTC. For Prisma Data Platform's live state, see https://down.guide/prisma.
How long did it last?
7h 6m, from 2025-11-18 12:06 UTC to 2025-11-18 19:12 UTC, by the times Prisma Data Platform posted.
What was affected?
Prisma Data Platform named Prisma Accelerate.
What caused it?
Prisma Data Platform hasn't published a root cause. If it does, it shows here.
Where does this come from?
Prisma Data Platform's official status page, https://www.prisma-status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.