# Prisma Postgres Direct TCP: Degraded service in us-east-1 and eu-central-1

- Provider: [Prisma Data Platform](https://down.guide/prisma)
- Level: confirmed
- Impact: Degraded
- lasted 2h 5m
- started 2026-01-27 18:56 UTC
- Prisma Postgres
- eu, eu-central-1, us, us-east-1
- id: DWN-18959a1862
- Official page: https://stspg.io/39slgrsrrw8m

## Updates from Prisma Data Platform
### 2026-01-27 18:56 UTC: investigating
Prisma Postgres Direct TCP is experiencing degraded service in our US East (Newark) and EU Central (Frankfurt) regions. We have identified the cause and are investigating a fix.

### 2026-01-27 20:50 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-01-27 21:01 UTC: resolved
This incident has been resolved.

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