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Prisma Data Platform

Accelerate is unable to provision new query engines in eu-central-1

Degraded Lasted 0m · started · Prisma Data Platform's page

Level
confirmed
Worst impact
Degraded
Regions
eu, eu-central-1
Down Index
16of 100

What to do

  • Check whether you use Prisma Data Platform in eu, eu-central-1. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2025-09-17 14:16 UTC and 2025-09-17 14:00 UTC may need a replay.
  • Subscribe to Prisma Data Platform's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=prisma works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Prisma Data Platform 1

  1. resolved

    Description: We identified an upstream infrastructure provider issue affecting the eu-central-1 region. Accelerate experienced issues provisioning resources for new query engine instances. Affected users: Users provisioning new Accelerate query engines in the eu-central-1 region. Root cause: Upstream infrastructure provider Workarounds: None identified

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-330c26651c

Is Prisma Data Platform still down?

No, this incident was resolved 2025-09-17 14:00 UTC. For Prisma Data Platform's live state, see https://down.guide/prisma.

How long did it last?

0m, from 2025-09-17 14:16 UTC to 2025-09-17 14:00 UTC, by the times Prisma Data Platform posted.

What was affected?

Prisma Data Platform named in eu, eu-central-1.

What caused it?

Prisma Data Platform hasn't published a root cause. If it does, it shows here.

Where does this come from?

Prisma Data Platform's official status page, https://www.prisma-status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.