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Prisma Data Platform

Delays in usage data

Degraded Lasted 54m · started · Prisma Data Platform's page

Level
confirmed
Worst impact
Degraded
Components
Prisma Console
Down Index
19of 100

What to do

  • Check whether you use Prisma Data Platform Prisma Console. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 54m it lasted.

    Anything that failed between 2025-09-01 18:13 UTC and 2025-09-01 19:07 UTC may need a replay.
  • Subscribe to Prisma Data Platform's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=prisma works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Prisma Data Platform 3

  1. identified

    We are investigating delays in usage data being reported from some services and impacting the ability to review usage data in Console. Root cause: Upstream analytics provider Workarounds: None identified

    provider

  2. monitoring

    The incident has been resolved and we are monitoring the issue. We have not detected any data loss but investigation is ongoing.

    provider

  3. resolved

    Upstream analytics provider has identified and resolved the underlying issue. No further impact has been observed.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-3986d1f4b2

Is Prisma Data Platform still down?

No, this incident was resolved 2025-09-01 19:07 UTC. For Prisma Data Platform's live state, see https://down.guide/prisma.

How long did it last?

54m, from 2025-09-01 18:13 UTC to 2025-09-01 19:07 UTC, by the times Prisma Data Platform posted.

What was affected?

Prisma Data Platform named Prisma Console.

What caused it?

Prisma Data Platform hasn't published a root cause. If it does, it shows here.

Where does this come from?

Prisma Data Platform's official status page, https://www.prisma-status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.