# Delays in usage data

- Provider: [Prisma Data Platform](https://down.guide/prisma)
- Level: confirmed
- Impact: Degraded
- lasted 54m
- started 2025-09-01 18:13 UTC
- Prisma Console
- id: DWN-3986d1f4b2
- Official page: https://stspg.io/lws9sqnl2rf9

## Updates from Prisma Data Platform
### 2025-09-01 18:13 UTC: identified
We are investigating delays in usage data being reported from some services and impacting the ability to review usage data in Console.
Root cause: Upstream analytics provider
Workarounds: None identified

### 2025-09-01 18:33 UTC: monitoring
The incident has been resolved and we are monitoring the issue. We have not detected any data loss but investigation is ongoing.

### 2025-09-01 19:07 UTC: resolved
Upstream analytics provider has identified and resolved the underlying issue. No further impact has been observed.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).