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Prisma Data Platform

Connection errors to databases

Degraded Lasted 4h 47m · started · Prisma Data Platform's page

Level
confirmed
Worst impact
Degraded
Components
Prisma Postgres
Down Index
23of 100

What to do

  • Check whether you use Prisma Data Platform Prisma Postgres. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4h 47m it lasted.

    Anything that failed between 2025-07-18 18:36 UTC and 2025-07-18 23:24 UTC may need a replay.
  • Subscribe to Prisma Data Platform's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=prisma works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Prisma Data Platform 4

  1. investigating

    We are investigating the impact of an existing disruption that was automatically detected by our system. Affected users: Currently unknown Root cause: Currently unknown Workarounds: None identified

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  2. monitoring

    A fix has been implemented and we are monitoring the results.

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  3. monitoring

    We are continuing to monitor for any further issues.

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  4. resolved

    This was an issue affecting only a small handful of databases. It has been fully resolved and is unrelated to the Accelerate issue that occurred at the same time.

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Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-4f89f9414c

Is Prisma Data Platform still down?

No, this incident was resolved 2025-07-18 23:24 UTC. For Prisma Data Platform's live state, see https://down.guide/prisma.

How long did it last?

4h 47m, from 2025-07-18 18:36 UTC to 2025-07-18 23:24 UTC, by the times Prisma Data Platform posted.

What was affected?

Prisma Data Platform named Prisma Postgres.

What caused it?

Prisma Data Platform hasn't published a root cause. If it does, it shows here.

Where does this come from?

Prisma Data Platform's official status page, https://www.prisma-status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.