# Connection errors to databases

- Provider: [Prisma Data Platform](https://down.guide/prisma)
- Level: confirmed
- Impact: Degraded
- lasted 4h 47m
- started 2025-07-18 18:36 UTC
- Prisma Postgres
- id: DWN-4f89f9414c
- Official page: https://stspg.io/vg5lnsl3slmk

## Updates from Prisma Data Platform
### 2025-07-18 18:36 UTC: investigating
We are investigating the impact of an existing disruption that was automatically detected by our system.
Affected users: Currently unknown
Root cause: Currently unknown
Workarounds: None identified

### 2025-07-18 19:50 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-07-18 20:13 UTC: monitoring
We are continuing to monitor for any further issues.

### 2025-07-18 23:24 UTC: resolved
This was an issue affecting only a small handful of databases. It has been fully resolved and is unrelated to the Accelerate issue that occurred at the same time.

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