# Accelerate issue provisioning new query engines in us-east-1

- Provider: [Prisma Data Platform](https://down.guide/prisma)
- Level: confirmed
- Impact: Partial outage
- lasted 13m
- started 2025-01-22 00:50 UTC
- Prisma Accelerate
- us, us-east-1
- id: DWN-5ac3c8b3b9
- Official page: https://stspg.io/yzdp122dycvd

## Updates from Prisma Data Platform
### 2025-01-22 00:50 UTC: identified
We identified an upstream infrastructure provider issue affecting the us-east-1 region. Accelerate experiences issues provisioning resources for new query engine instances.

### 2025-01-22 00:56 UTC: identified
We are continuing to work on a fix for this issue.

### 2025-01-22 00:56 UTC: monitoring
The upstream infrastructure provide issue has resolved and Accelerate is provisioning new query engines successfully. We are continuing to monitor for any further impact.

### 2025-01-22 01:03 UTC: resolved
This incident has been resolved.

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