# Singapore Network Connectivity Issues

- Provider: [Prisma Data Platform](https://down.guide/prisma)
- Level: confirmed
- Impact: Degraded
- lasted 2h 37m
- started 2025-11-21 12:22 UTC
- Prisma Postgres
- apac
- id: DWN-5b62515185
- Official page: https://stspg.io/05k6z44hrbr4

## Updates from Prisma Data Platform
### 2025-11-21 12:22 UTC: monitoring
Description: We are monitoring ongoing network connectivity issues from an upstream provider causing some requests to Prisma Postgres to fail.
Affected users: Asia
Root cause: Upstream infrastructure provider
Workarounds: None identified

### 2025-11-21 12:40 UTC: monitoring
We are continuing to monitor for any further issues.

### 2025-11-21 14:59 UTC: resolved
The issue has been resolved by our upstream provider.

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