- Level
- confirmed
- Worst impact
- Degraded
- Components
- Prisma Postgres
- Regions
- us
What to do
Check whether you use Prisma Data Platform Prisma Postgres in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 49m it lasted.
Anything that failed between 2025-10-08 14:18 UTC and 2025-10-08 16:07 UTC may need a replay.Subscribe to Prisma Data Platform's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=prisma works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Prisma Data Platform 3
- investigating
Description: We are currently investigating Prisma Postgres connection issues in US East. Affected users: Users connecting from applications running in US East. Root cause: Currently unknown Workarounds: None identified
provider
- monitoring
Description: We've identified an issue in the proxies running on US East hosts and have applied a mitigation. Affected users: Users connecting from applications running in US East. Root cause: disruption to proxy services in US East region Workarounds: None identified
provider
- resolved
We identified and resolved an issue that caused new TCP connections from the US East region to fail, while existing connections continued to function normally. As a result, only a subset of users in the region were affected. The root cause has been identified, and a mitigation is currently in place while we implement a permanent fix.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-5da32ed2c5
Is Prisma Data Platform still down?
No, this incident was resolved 2025-10-08 16:07 UTC. For Prisma Data Platform's live state, see https://down.guide/prisma.
How long did it last?
1h 49m, from 2025-10-08 14:18 UTC to 2025-10-08 16:07 UTC, by the times Prisma Data Platform posted.
What was affected?
Prisma Data Platform named Prisma Postgres in us.
What caused it?
Prisma Data Platform hasn't published a root cause. If it does, it shows here.
Where does this come from?
Prisma Data Platform's official status page, https://www.prisma-status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.