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Prisma Data Platform

Accelerate elevated 500 responses

Partial outage Lasted 3h 6m · started · Prisma Data Platform's page

Level
confirmed
Worst impact
Partial outage
Components
Prisma Studio, Prisma Accelerate
Down Index
35of 100

What to do

  • Check whether you use Prisma Data Platform Prisma Studio, Prisma Accelerate. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 6m it lasted.

    Anything that failed between 2025-02-12 14:19 UTC and 2025-02-12 17:26 UTC may need a replay.
  • Subscribe to Prisma Data Platform's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=prisma works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Prisma Data Platform 5

  1. investigating

    Description: We are investigating an increase in 500 responses from Accelerate for some environments. Affected users: Currently unknown Root cause: Currently unknown Workarounds: None identified

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  2. investigating

    We are continuing to investigate this issue.

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  3. monitoring

    We're experiencing issues with an upstream cloud service provider which we're actively investigating. We'll be monitoring the affected components while we find the root cause.

    provider

  4. monitoring

    We are continuing to monitor for any further issues.

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  5. resolved

    This incident has been resolved.

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Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-676678c598

Is Prisma Data Platform still down?

No, this incident was resolved 2025-02-12 17:26 UTC. For Prisma Data Platform's live state, see https://down.guide/prisma.

How long did it last?

3h 6m, from 2025-02-12 14:19 UTC to 2025-02-12 17:26 UTC, by the times Prisma Data Platform posted.

What was affected?

Prisma Data Platform named Prisma Studio, Prisma Accelerate.

What caused it?

Prisma Data Platform hasn't published a root cause. If it does, it shows here.

Where does this come from?

Prisma Data Platform's official status page, https://www.prisma-status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.