- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Prisma Postgres, Prisma Console, Prisma Accelerate
- Down Index
- 33of 100
What to do
Check whether you use Prisma Data Platform Prisma Postgres, Prisma Console, Prisma Accelerate. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 26m it lasted.
Anything that failed between 2025-12-05 09:03 UTC and 2025-12-05 09:28 UTC may need a replay.Subscribe to Prisma Data Platform's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=prisma works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Prisma Data Platform 5
- investigating
An upstream infra provider is experiencing issues which is impacting our services. We are monitoring the situation.
provider
- investigating
Description: An upstream provider, Cloudflare, is experiencing an outage of critical services. The following services are impacted: Accelerate: Users are unable to connect to their database via Accelerate Console: Console is unavailable and returns a 500 error page. Prisma Postgres: Direct TCP is unaffected, users querying via Accelerate will be unable to to connection. Affected users: All users Root cause: Upstream infrastructure provider Workarounds: Please use direct TCP when connecting to your Prisma Postgres database.
provider
- monitoring
A fix has been deployed by Cloudflare and our all services appear to have come back online. We're continuing to monitor.
provider
- monitoring
We are continuing to monitor for any further issues.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-70d1d4cf26
Is Prisma Data Platform still down?
No, this incident was resolved 2025-12-05 09:28 UTC. For Prisma Data Platform's live state, see https://down.guide/prisma.
How long did it last?
26m, from 2025-12-05 09:03 UTC to 2025-12-05 09:28 UTC, by the times Prisma Data Platform posted.
What was affected?
Prisma Data Platform named Prisma Postgres, Prisma Console, Prisma Accelerate.
What caused it?
Prisma Data Platform hasn't published a root cause. If it does, it shows here.
Where does this come from?
Prisma Data Platform's official status page, https://www.prisma-status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.