# Platform Console is unavailable

- Provider: [Prisma Data Platform](https://down.guide/prisma)
- Level: confirmed
- Impact: Partial outage
- lasted 5h 1m
- started 2025-03-09 12:09 UTC
- Prisma Console
- id: DWN-7ff438157b
- Official page: https://stspg.io/wy7ypcr81btg

## Updates from Prisma Data Platform
### 2025-03-09 12:09 UTC: investigating
Description: We are investigating the impact of an existing disruption that was automatically detected by our system.
Affected users: Currently unknown
Root cause: Currently unknown
Workarounds: None identified

### 2025-03-09 12:20 UTC: investigating
We are continuing to investigate this issue.

### 2025-03-09 13:36 UTC: monitoring
Description: Console is operational and we're monitoring it closely as we investigate the root cause.
Affected users: All console users.
Root cause: Currently unknown
Workarounds: N/A

### 2025-03-09 17:09 UTC: resolved
This incident has been resolved.

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