- Level
- confirmed
- Worst impact
- Degraded
- Components
- Prisma Postgres, Prisma Console, Prisma Accelerate
- Regions
- eu
What to do
Check whether you use Prisma Data Platform Prisma Postgres, Prisma Console, Prisma Accelerate in eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 7h 56m it lasted.
Anything that failed between 2025-08-04 10:47 UTC and 2025-08-04 18:43 UTC may need a replay.Subscribe to Prisma Data Platform's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=prisma works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Prisma Data Platform 6
- investigating
Investigating increased error rates due to network degradation of a upstream provider
provider
- investigating
The upstream provider has identified the issue and are implementing a fix. We are monitoring the situation closely.
provider
- investigating
Upstream provider is continuing work on a fix. Impacted region appears to be restricted around the Frankfurt data centre.
provider
- investigating
Upstream provider has mitigated the current impact and continues to work on a fix.
provider
- monitoring
We continue to monitor the situation.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-8061dcc668
Is Prisma Data Platform still down?
No, this incident was resolved 2025-08-04 18:43 UTC. For Prisma Data Platform's live state, see https://down.guide/prisma.
How long did it last?
7h 56m, from 2025-08-04 10:47 UTC to 2025-08-04 18:43 UTC, by the times Prisma Data Platform posted.
What was affected?
Prisma Data Platform named Prisma Postgres, Prisma Console, Prisma Accelerate in eu.
What caused it?
Prisma Data Platform hasn't published a root cause. If it does, it shows here.
Where does this come from?
Prisma Data Platform's official status page, https://www.prisma-status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.