# Degraded performance in US East

- Provider: [Prisma Data Platform](https://down.guide/prisma)
- Level: confirmed
- Impact: Degraded
- lasted 2h 6m
- started 2026-03-27 15:19 UTC
- Prisma Postgres
- us
- id: DWN-98b83765db
- Official page: https://stspg.io/wycrps2s3dpp

## Updates from Prisma Data Platform
### 2026-03-27 15:19 UTC: investigating
Description: We have identified an issue degraded performance in the US East region and are working to implement a fix.
Affected users: US East
Root cause: Currently unknown
Workarounds: None identified

### 2026-03-27 15:23 UTC: identified
Description: We have identified an issue degraded performance in the US East region and are working to implement a fix.
Affected users: US East
Root cause: The cause has already been identified and we're implementing a fix.
Workarounds: None identified

### 2026-03-27 15:34 UTC: monitoring
A fix has been rolled out and US East is now operational. We're continuing to monitor.

### 2026-03-27 17:25 UTC: resolved
This incident has been resolved.

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