- Level
- confirmed
- Worst impact
- Major outage
- Components
- Prisma Accelerate
- Down Index
- 40of 100
What to do
Check whether you use Prisma Data Platform Prisma Accelerate. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 32m it lasted.
Anything that failed between 2024-12-05 18:05 UTC and 2024-12-05 18:37 UTC may need a replay.Subscribe to Prisma Data Platform's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=prisma works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Prisma Data Platform 4
- investigating
Description: We are investigating an Accelerate disruption affecting the ability to start new query engines. Affected users: Currently unknown Root cause: Currently unknown Workarounds: None identified
provider
- identified
Description: We've identified an issue creating DNS entries with one of our service providers. The provider has now posted an active incident and is investigating. Affected users: Accelerate users provisioning new query engine instances. Existing query engines will continue to operate. Root cause: service provider Workarounds: None identified
provider
- monitoring
Description: The incident has been resolved with the service provider and we are seeing Accelerate traffic return to normal operation. We are continuing to monitor for any further impact. Affected users: Accelerate users provisioning new query engine instances. Existing query engines will continue to operate. Root cause: service provider Workarounds: None identified
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
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Questions about DWN-9e4b30bfa5
Is Prisma Data Platform still down?
No, this incident was resolved 2024-12-05 18:37 UTC. For Prisma Data Platform's live state, see https://down.guide/prisma.
How long did it last?
32m, from 2024-12-05 18:05 UTC to 2024-12-05 18:37 UTC, by the times Prisma Data Platform posted.
What was affected?
Prisma Data Platform named Prisma Accelerate.
What caused it?
Prisma Data Platform hasn't published a root cause. If it does, it shows here.
Where does this come from?
Prisma Data Platform's official status page, https://www.prisma-status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.