- Level
- confirmed
- Worst impact
- Degraded
- Components
- Prisma Postgres, Prisma Console, Prisma Accelerate
- Regions
- us
- Down Index
- 31of 100
What to do
Check whether you use Prisma Data Platform Prisma Postgres, Prisma Console, Prisma Accelerate in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 11h 14m it lasted.
Anything that failed between 2025-03-10 08:12 UTC and 2025-03-10 19:27 UTC may need a replay.Subscribe to Prisma Data Platform's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=prisma works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Prisma Data Platform 3
- identified
Description: We are investigating an increase in errors on accelerate. Affected users: Some users in the US region. Root cause: Our upstream cloud provider is experiencing latency on their storage service which is used to download Prisma ORM binaries. Workarounds: We're currently investigating a workaround.
provider
- monitoring
Description: We're seeing performance improve across all US users and are continuing to monitor the situation. Affected users: Some users in the US region. Root cause: We identified an underlying cloud provider as the root cause which affects multiple aspects of serving Accelerate requests. Workarounds: We have implemented and deployed mitigations for each of the issues found.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-a8231c25f2
Is Prisma Data Platform still down?
No, this incident was resolved 2025-03-10 19:27 UTC. For Prisma Data Platform's live state, see https://down.guide/prisma.
How long did it last?
11h 14m, from 2025-03-10 08:12 UTC to 2025-03-10 19:27 UTC, by the times Prisma Data Platform posted.
What was affected?
Prisma Data Platform named Prisma Postgres, Prisma Console, Prisma Accelerate in us.
What caused it?
Prisma Data Platform hasn't published a root cause. If it does, it shows here.
Where does this come from?
Prisma Data Platform's official status page, https://www.prisma-status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.