- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Prisma Accelerate
- Down Index
- 28of 100
What to do
Check whether you use Prisma Data Platform Prisma Accelerate. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 27m it lasted.
Anything that failed between 2025-03-14 22:26 UTC and 2025-03-14 22:52 UTC may need a replay.Subscribe to Prisma Data Platform's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=prisma works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Prisma Data Platform 3
- investigating
Description: We are investigating intermittent failures occurring in the query engine provisioning flow of Accelerate. This may impact the ability to start new query engines during Accelerate autoscaling and other events that trigger new query engine allocation. Affected users: Intermittently all users Root cause: Upstream provider Workarounds: None identified
provider
- identified
We've identified an upstream provider service disruption. We're continuing to monitor the upstream provider incident and apply mitigations.
provider
- resolved
We're observing that the upstream provider incident has resolved and query engine allocations are succeeding.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-aa63c90e15
Is Prisma Data Platform still down?
No, this incident was resolved 2025-03-14 22:52 UTC. For Prisma Data Platform's live state, see https://down.guide/prisma.
How long did it last?
27m, from 2025-03-14 22:26 UTC to 2025-03-14 22:52 UTC, by the times Prisma Data Platform posted.
What was affected?
Prisma Data Platform named Prisma Accelerate.
What caused it?
Prisma Data Platform hasn't published a root cause. If it does, it shows here.
Where does this come from?
Prisma Data Platform's official status page, https://www.prisma-status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.