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Prisma Data Platform

Prisma Postgres Database Restore Disruption

Degraded Lasted 48m · started · Prisma Data Platform's page

Level
confirmed
Worst impact
Degraded
Components
Prisma Postgres
Down Index
19of 100

What to do

  • Check whether you use Prisma Data Platform Prisma Postgres. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 48m it lasted.

    Anything that failed between 2025-10-11 08:12 UTC and 2025-10-11 09:01 UTC may need a replay.
  • Subscribe to Prisma Data Platform's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=prisma works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Prisma Data Platform 4

  1. investigating

    Description: We are investigating the impact of a suspected disruption that affected the Prisma Postgres restore functionality in the Console.

    provider

  2. identified

    We identified the issue and we are actively working on a fix. We verified the issue does not affect user's data.

    provider

  3. monitoring

    A fix has been implemented and we're monitoring the results

    provider

  4. resolved

    This incident has been resolved, and the Prisma Postgres restore functionality is now working correctly.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-c5093a35d6

Is Prisma Data Platform still down?

No, this incident was resolved 2025-10-11 09:01 UTC. For Prisma Data Platform's live state, see https://down.guide/prisma.

How long did it last?

48m, from 2025-10-11 08:12 UTC to 2025-10-11 09:01 UTC, by the times Prisma Data Platform posted.

What was affected?

Prisma Data Platform named Prisma Postgres.

What caused it?

Prisma Data Platform hasn't published a root cause. If it does, it shows here.

Where does this come from?

Prisma Data Platform's official status page, https://www.prisma-status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.