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Prisma Data Platform

Intermittent availability issues for Prisma Postgres, Prisma Accelerate, and Prisma Console

Partial outage Lasted 2h 58m · started · Prisma Data Platform's page

Level
confirmed
Worst impact
Partial outage
Components
Prisma Postgres, Prisma Console, Prisma Studio, Prisma Accelerate, Prisma Optimize
Down Index
42of 100

What to do

  • Check whether you use Prisma Data Platform Prisma Postgres, Prisma Console, Prisma Studio, Prisma Accelerate and 1 more. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 58m it lasted.

    Anything that failed between 2025-06-12 18:52 UTC and 2025-06-12 21:49 UTC may need a replay.
  • Subscribe to Prisma Data Platform's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=prisma works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Prisma Data Platform 3

  1. investigating

    We are currently investigating the impact of an incident with an upstream service provider. Prisma Postgres, Prisma Accelerate, and the Prisma Console may experience service degradation during this time.

    provider

  2. identified

    The upstream service provider implemented a fix for the underlying issue, and we see quick recovery to normal operation across all services.

    provider

  3. resolved

    All systems are back to normal operation.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-ccd5efcbd0

Is Prisma Data Platform still down?

No, this incident was resolved 2025-06-12 21:49 UTC. For Prisma Data Platform's live state, see https://down.guide/prisma.

How long did it last?

2h 58m, from 2025-06-12 18:52 UTC to 2025-06-12 21:49 UTC, by the times Prisma Data Platform posted.

What was affected?

Prisma Data Platform named Prisma Postgres, Prisma Console, Prisma Studio, Prisma Accelerate and 1 more.

What caused it?

Prisma Data Platform hasn't published a root cause. If it does, it shows here.

Where does this come from?

Prisma Data Platform's official status page, https://www.prisma-status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.