# Suspected Accelerate Disruption - Investigating

- Provider: [Prisma Data Platform](https://down.guide/prisma)
- Level: confirmed
- Impact: Partial outage
- lasted 48m
- started 2025-10-02 15:49 UTC
- Prisma Accelerate
- id: DWN-dd8c7e4f45
- Official page: https://stspg.io/zn9299pwwztb

## Updates from Prisma Data Platform
### 2025-10-02 15:49 UTC: investigating
Description: We are investigating the impact of a suspected disruption that was automatically detected by our system.
Affected users: Currently unknown
Root cause: Currently unknown
Workarounds: None identified

### 2025-10-02 16:11 UTC: monitoring
Description: Query engines are now being started as expected and traffic has returned to normal. We're continuing to investigate the issue and monitor traffic across Accelerate.
Affected users: All
Root cause: Currently unknown
Workarounds: None identified

### 2025-10-02 16:37 UTC: resolved
This incident has been resolved.

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