- Level
- confirmed
- Worst impact
- Degraded
- Components
- Prisma Postgres, Prisma Accelerate
What to do
Check whether you use Prisma Data Platform Prisma Postgres, Prisma Accelerate. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3h 8m it lasted.
Anything that failed between 2025-09-24 07:34 UTC and 2025-09-24 10:41 UTC may need a replay.Subscribe to Prisma Data Platform's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=prisma works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Prisma Data Platform 3
- investigating
Description: We are investigating an issue affecting AP South East in starting new query engines. Active query engines remain operational. Affected users: AP South East Root cause: Currently unknown Workarounds: None identified
provider
- monitoring
Errors creating query engines have come down; queries continue to execute as expected. We are keeping the status page open while we investigate the root cause and monitor the issue.
provider
- resolved
This incident has been resolved. The incident lasted 20 minutes and had minor impact on users in AP South East when creating new query engines.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-e1a07e395d
Is Prisma Data Platform still down?
No, this incident was resolved 2025-09-24 10:41 UTC. For Prisma Data Platform's live state, see https://down.guide/prisma.
How long did it last?
3h 8m, from 2025-09-24 07:34 UTC to 2025-09-24 10:41 UTC, by the times Prisma Data Platform posted.
What was affected?
Prisma Data Platform named Prisma Postgres, Prisma Accelerate.
What caused it?
Prisma Data Platform hasn't published a root cause. If it does, it shows here.
Where does this come from?
Prisma Data Platform's official status page, https://www.prisma-status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.