- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Prisma Accelerate
- Down Index
- 31of 100
What to do
Check whether you use Prisma Data Platform Prisma Accelerate. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 29m it lasted.
Anything that failed between 2025-10-28 16:55 UTC and 2025-10-28 19:24 UTC may need a replay.Subscribe to Prisma Data Platform's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=prisma works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Prisma Data Platform 5
- investigating
Accelerate is experiencing issues while provisioning resources for new query engine instances. We are investigating the source of the issue.
provider
- investigating
We have identified an incident with an upstream provider. We will continue to monitor the situation and will provide feedback as soon as it becomes available.
provider
- identified
We're continuing to monitor the situation.
provider
- monitoring
Upstream provider have identified the issue and implemented mitigations. Services are currently operational as a result. We're continuing to monitor the situation.
provider
- resolved
We're continuing to observe nominal traffic through Prisma Accelerate. This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-fce77afa3d
Is Prisma Data Platform still down?
No, this incident was resolved 2025-10-28 19:24 UTC. For Prisma Data Platform's live state, see https://down.guide/prisma.
How long did it last?
2h 29m, from 2025-10-28 16:55 UTC to 2025-10-28 19:24 UTC, by the times Prisma Data Platform posted.
What was affected?
Prisma Data Platform named Prisma Accelerate.
What caused it?
Prisma Data Platform hasn't published a root cause. If it does, it shows here.
Where does this come from?
Prisma Data Platform's official status page, https://www.prisma-status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.