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Prismic

Issue with Media Library

Partial outage Lasted 17m ยท started ยท Prismic's page

Level
confirmed
Worst impact
Partial outage
Down Index
25of 100

What to do

  • Check whether your product depends on Prismic. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 17m it lasted.

    Anything that failed between 2026-02-18 14:51 UTC and 2026-02-18 15:08 UTC may need a replay.
  • Subscribe to Prismic's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=prismic works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Prismic 4

  1. investigating

    We are currently investigating an issue affecting the Media Library. Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available. ๐Ÿš€ **Next Update Expected:** As soon as we have more details. Thank you for your patience!

    provider

  2. investigating

    We are currently investigating an issue affecting the Media Library. Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available. ๐Ÿš€ **Next Update Expected:** As soon as possible. Thank you for your patience!

    provider

  3. monitoring

    A fix has been implemented, and we are currently monitoring the situation to ensure full recovery. Thank you for your patience!

    provider

  4. resolved

    The issue affecting Media Library has been fully resolved. All systems are now operational. We apologize for any inconvenience caused and appreciate your patience during this time. If you experience any further issues, please contact [Support Center]. ๐Ÿš€ **Thank you for your support!**

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-273d8944ad

Is Prismic still down?

No, this incident was resolved 2026-02-18 15:08 UTC. For Prismic's live state, see https://down.guide/prismic.

How long did it last?

17m, from 2026-02-18 14:51 UTC to 2026-02-18 15:08 UTC, by the times Prismic posted.

What caused it?

Prismic hasn't published a root cause. If it does, it shows here.

Where does this come from?

Prismic's official status page, https://status.prismic.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.