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Prismic

Slice Machine Authentication

Partial outage Lasted 1h 19m · started · Prismic's page

Level
confirmed
Worst impact
Partial outage
Down Index
28of 100

What to do

  • Check whether your product depends on Prismic. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 19m it lasted.

    Anything that failed between 2025-05-19 14:20 UTC and 2025-05-19 15:40 UTC may need a replay.
  • Subscribe to Prismic's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=prismic works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Prismic 3

  1. investigating

    We are currently investigating an issue affecting authentication on Slice Machine. Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available. Thank you for your patience!

    provider

  2. identified

    We have identified the cause of the issue affecting Slice Machine authentication. Our team is currently implementing a fix, and we expect recovery shortly. 🔹 **Issue:** When users launch Slice Machine, they see an endless loading screen. We appreciate your patience and will share further updates soon.

    provider

  3. resolved

    A fix has been implemented, and we are currently monitoring the situation to ensure full recovery. Thank you for your patience!

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-2fbcd01066

Is Prismic still down?

No, this incident was resolved 2025-05-19 15:40 UTC. For Prismic's live state, see https://down.guide/prismic.

How long did it last?

1h 19m, from 2025-05-19 14:20 UTC to 2025-05-19 15:40 UTC, by the times Prismic posted.

What caused it?

Prismic hasn't published a root cause. If it does, it shows here.

Where does this come from?

Prismic's official status page, https://status.prismic.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.