# Slice Machine Authentication

- Provider: [Prismic](https://down.guide/prismic)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 19m
- started 2025-05-19 14:20 UTC
- id: DWN-2fbcd01066
- Official page: https://status.prismic.io/incidents/01JVMEPJ1YMZ2CK63X2TCK5964

## Updates from Prismic
### 2025-05-19 14:20 UTC: investigating
We are currently investigating an issue affecting authentication on Slice Machine. Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available.
Thank you for your patience!

### 2025-05-19 15:10 UTC: identified
We have identified the cause of the issue affecting Slice Machine authentication. Our team is currently implementing a fix, and we expect recovery shortly.
🔹 \*\*Issue:\*\* When users launch Slice Machine, they see an endless loading screen.
We appreciate your patience and will share further updates soon.

### 2025-05-19 15:40 UTC: resolved
A fix has been implemented, and we are currently monitoring the situation to ensure full recovery.
Thank you for your patience!

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