- Level
- confirmed
- Worst impact
- Partial outage
- Down Index
- 27of 100
What to do
Check whether your product depends on Prismic. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 2m it lasted.
Anything that failed between 2026-04-03 10:47 UTC and 2026-04-03 11:49 UTC may need a replay.Subscribe to Prismic's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=prismic works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Prismic 4
- investigating
We are currently investigating an issue affecting the creation of repositories for newer users. Reports indicate users are getting stuck at the onboarding page. Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available. 🚀 **Next Update Expected:** As soon as we have more details. Thank you for your patience!
provider
- identified
**New users are encountering issues when creating repositories** We are aware of an issue affecting billing subscription data for a subset of repositories. Some users may encounter errors when accessing billing information. We have identified the likely cause and are working on a fix. Further updates will follow as our investigation progresses. 🔹 **Issue:** Some repositories are experiencing errors when loading billing subscription data We appreciate your patience and will share further updates soon.
provider
- monitoring
A fix has been implemented, and we are currently monitoring the situation to ensure full recovery. 🚀 **Next Update Expected:** 15-20 minites Thank you for your patience!
provider
- resolved
The issue affecting repository creation has been fully resolved. All systems are now operational. We apologize for any inconvenience caused and appreciate your patience during this time. If you experience any further issues, please contact [Support Center]. 🚀 **Thank you for your support!**
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-69de384d12
Is Prismic still down?
No, this incident was resolved 2026-04-03 11:49 UTC. For Prismic's live state, see https://down.guide/prismic.
How long did it last?
1h 2m, from 2026-04-03 10:47 UTC to 2026-04-03 11:49 UTC, by the times Prismic posted.
What caused it?
Prismic hasn't published a root cause. If it does, it shows here.
Where does this come from?
Prismic's official status page, https://status.prismic.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.