- Level
- confirmed
- Worst impact
- Major outage
- Down Index
- 41of 100
What to do
Check whether your product depends on Prismic. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 21m it lasted.
Anything that failed between 2025-10-20 11:26 UTC and 2025-10-20 13:47 UTC may need a replay.Subscribe to Prismic's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=prismic works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Prismic 4
- investigating
We are currently experiencing issues with **webhook triggers** and **synchronization of push items for integration fields**. These features may not function reliably at this time. The issue originates from our **cloud provider**, and we continue to monitor their recovery while implementing mitigation measures on our side.
provider
- identified
Both **Webhooks** and **push items for Integration Fields** remain in a **degraded state**. However, we are observing **partial recovery** some webhooks are now triggering successfully, and some items are becoming available again. Our team continues to monitor the situation and work toward full restoration of normal operations.
provider
- identified
**Webhooks** are now **fully functional** and operating normally. However, **Integration Fields** are still experiencing **degraded performance**, which may cause delays or incomplete synchronization for some items. Our team is actively working to **restore full functionality** as soon as possible and continues to monitor the situation closely.
provider
- resolved
The issue affecting Webhooks and Integration Fields has been fully resolved. All systems are now operational. We apologize for any inconvenience caused and appreciate your patience during this time. If you experience any further issues, please contact [Support Contact]. 🚀 **Thank you for your support!**
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-9970736fa3
Is Prismic still down?
No, this incident was resolved 2025-10-20 13:47 UTC. For Prismic's live state, see https://down.guide/prismic.
How long did it last?
2h 21m, from 2025-10-20 11:26 UTC to 2025-10-20 13:47 UTC, by the times Prismic posted.
What caused it?
Prismic hasn't published a root cause. If it does, it shows here.
Where does this come from?
Prismic's official status page, https://status.prismic.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.