Authentication via SSO and Github

What to do

• Check whether your product depends on Prismic. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h 1m it lasted.

  Anything that failed between 2025-11-07 13:25 UTC and 2025-11-07 14:25 UTC may need a replay.

• Subscribe to Prismic's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=prismic works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Prismic 3

1. investigatingNov 7, 2025, 1:25 PM UTC

   We are currently investigating an issue affecting some users trying to authenticate via SSO and GitHub. Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available.

   provider

2. monitoringNov 7, 2025, 2:00 PM UTC

   A fix has been implemented, and we are currently monitoring the situation to ensure full recovery. Thank you for your patience!

   provider

3. resolvedNov 7, 2025, 2:25 PM UTC

   The issue affecting new users authenticating via SSO and GitHub has now been fully resolved, and all systems are operating normally. We apologize for any inconvenience caused and appreciate your patience during this time. If you experience any further issues, please contact our Support. 🚀 Thank you for your support!

   provider

Corrections

None so far.

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