Skip to main content
Prismic

Error accessing Prismic

Major outage Lasted 14m · started · Prismic's page

Level
confirmed
Worst impact
Major outage
Down Index
36of 100

What to do

  • Check whether your product depends on Prismic. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 14m it lasted.

    Anything that failed between 2026-04-13 17:00 UTC and 2026-04-13 17:14 UTC may need a replay.
  • Subscribe to Prismic's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=prismic works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Prismic 3

  1. investigating

    We are currently investigating an issue affecting access to Prismic. Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available. 🚀 **Next Update Expected:** As soon as we have more details. Thank you for your patience!

    provider

  2. monitoring

    A fix has been implemented, and we are currently monitoring the situation to ensure full recovery. Thank you for your patience!

    provider

  3. resolved

    The issue affecting the dashboard has been fully resolved. All systems are now operational. 🚀 **Thank you for your support!**

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-aa9c60903b

Is Prismic still down?

No, this incident was resolved 2026-04-13 17:14 UTC. For Prismic's live state, see https://down.guide/prismic.

How long did it last?

14m, from 2026-04-13 17:00 UTC to 2026-04-13 17:14 UTC, by the times Prismic posted.

What caused it?

Prismic hasn't published a root cause. If it does, it shows here.

Where does this come from?

Prismic's official status page, https://status.prismic.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.