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Prismic

Real Time Collaboration Unavailable

Degraded Lasted 1h 4m · started · Prismic's page

Level
confirmed
Worst impact
Degraded
Down Index
18of 100

What to do

  • Check whether your product depends on Prismic. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 4m it lasted.

    Anything that failed between 2025-11-18 12:13 UTC and 2025-11-18 13:17 UTC may need a replay.
  • Subscribe to Prismic's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=prismic works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Prismic 2

  1. identified

    We are currently experiencing an issue with our provider affecting the **Real Time Collaboration** feature in our Editor. In the meantime, you can continue working and **save your document manually**. We are actively monitoring the provider’s status and will provide updates as soon as the issue is resolved. Thank you for your patience.

    provider

  2. resolved

    The issue affecting **Real Time Collaboration** has been fully resolved. All systems are now operational. We apologize for any inconvenience caused and appreciate your patience during this time. If you experience any further issues, please contact [Support Center]. 🚀 **Thank you for your support!**

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-eb452a8864

Is Prismic still down?

No, this incident was resolved 2025-11-18 13:17 UTC. For Prismic's live state, see https://down.guide/prismic.

How long did it last?

1h 4m, from 2025-11-18 12:13 UTC to 2025-11-18 13:17 UTC, by the times Prismic posted.

What caused it?

Prismic hasn't published a root cause. If it does, it shows here.

Where does this come from?

Prismic's official status page, https://status.prismic.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.