# Increased Errors on Content API

- Provider: [Prismic](https://down.guide/prismic)
- Level: confirmed
- Impact: Partial outage
- lasted 58m
- started 2025-10-20 12:49 UTC
- id: DWN-f67ddf02c6
- Official page: https://status.prismic.io/incidents/01K80TNBK94YHVZANPNCPZ1Q2F

## Updates from Prismic
### 2025-10-20 12:49 UTC: investigating
We are currently observing an increase in error rates affecting our Content API. Some requests may fail or experience delays.
The issue originates from an ongoing incident with our cloud provider, which is impacting several of our services. Our team is actively monitoring the situation and working to mitigate the impact while the provider works toward a resolution.

### 2025-10-20 13:28 UTC: monitoring
We have applied changes to our infrastructure that have mitigated the issue affecting the Content API.
Error rates have dropped significantly, and most operations are now functioning normally. Our team continues to monitor system behavior to ensure full stability before marking the incident as resolved.

### 2025-10-20 13:46 UTC: resolved
The issue affecting Content API has been fully resolved. 
All systems are now operational.
We apologize for any inconvenience caused and appreciate your patience during this time. If you experience any further issues, please contact \[Support Contact\].
🚀 Thank you for your support!

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