# Is Sinch down?

**No known problems: Sinch's status page says operational** (Operational; last read 2026-11-11 01:29 UTC; source: [official status page](https://status.sinch.com))

## Open incidents
_No open incidents._

## Components
- Voice / Data Calling: Operational
- Verification / Flash Call Verification: Operational
- Dashboard.sinch.com / Payment: Operational
- Messaging APIs / SMPP - US: Operational
- Lookup API Endpoints / ENUM AU: Operational
- External Connectivity / SMS - APAC: Operational
- Sinch DI Services / MM4 (MMS 365): Operational
- Contact Pro / Contact Pro - AF (South Africa): Operational
- Provisioning API / Provisioning API Core: Operational
- Campaigns / Campaigns (France 🇫🇷): Operational
- Elastic SIP Trunking / API: Operational
- Fax API / API: Operational
- Sinch Engage / Web Portal: Operational
- Sinch Engage Integrations / Shopify: Operational
- Number Lookup API v2 / API: Operational
- Chatlayer / Chatlayer Bot Engine - US: Operational
- Functions & CLI / API: Operational
- Voice / Phone Calling (PSTN): Operational
- Verification / SMS Verification: Operational
- Dashboard.sinch.com / SMS Administration: Operational
- Messaging APIs / SMPP - EU: Operational
- Lookup API Endpoints / HTTP AU: Operational
- External Connectivity / SMS - EMEA: Operational
- Contact Pro / Contact Pro - AU (Australia): Operational
- Sinch DI Services / MM7 (MMS 365): Operational
- Campaigns / Campaigns API (France 🇫🇷): Operational
- Elastic SIP Trunking / Inbound Calling: Operational
- Provisioning API / WhatsApp Provisioning API: Operational
- Fax API / Inbound Faxing: Operational
- Sinch Engage / API, SMPP, webhooks, email to SMS: Operational
- Sinch Engage Integrations / Hubspot: Operational
- Conversation API / Core: Operational
- Chatlayer / Chatlayer Voice Engine - US: Operational
- Number Lookup API v2 / Line Type: Operational
- Functions & CLI / Assistant: Operational
- Dashboard.sinch.com / Numbers Administration: Operational
- Verification / Verification Text to Speech: Operational
- Messaging APIs / SMPP - AU: Operational
- Lookup API Endpoints / ENUM EU: Operational
- External Connectivity / SMS - LATAM: Operational
- Contact Pro / Contact Pro - EU (Europe): Operational
- Campaigns / sFTP Connectors (France 🇫🇷): Operational
- Elastic SIP Trunking / Outbound Calling: Operational
- Provisioning API / Webhook Provisioning API: Operational
- Fax API / Outbound Faxing: Operational
- Sinch Engage Integrations / Netsuite: Operational
- Sinch DI Services / Message Manager: Operational
- Chatlayer / Chatlayer App Integrations - US: Operational
- Number Lookup API v2 / RND - Reassigned Number Database: Operational
- Functions & CLI / Customer Functions: Operational
- Voice / Video Calling: Operational
- Lookup API Endpoints / HTTP EU: Operational
- Migrated APIs / Redhot XML (mBlox): Operational
- Dashboard.sinch.com / Analytics: Operational
- Messaging APIs / SMPP - CA: Operational
- Sinch DI Services / E-mail 365: Operational
- Contact Pro / Contact Pro - NA (North America): Operational
- Campaigns / Campaigns (Europe 🇪🇺): Operational
- Elastic SIP Trunking / International Calling: Operational
- Fax API / Notifications: Operational
- Sinch Engage Integrations / Zoho CRM: Operational
- Conversation API / WhatsApp: Operational
- Provisioning API / Bundles Provisioning API: Operational
- Chatlayer / Chatlayer Bot Engine - EMEA: Operational
- Number Lookup API v2 / Sim Swap: Operational
- Functions & CLI / User Interface: Operational
- Voice / SIP Trunk: Operational
- External Connectivity / SMS - CA - ShortCode: Operational
- Lookup API Endpoints / ENUM US: Operational
- Dashboard.sinch.com / Customer Support: Operational
- Messaging APIs / SMPP - BR: Operational
- Sinch DI Services / SMS 365 Operator RoW: Operational
- Campaigns / Campaigns API (Europe 🇪🇺): Operational
- Fax API / Fax to Email: Operational
- Sinch Engage Integrations / Big Commerce: Operational
- Number Lookup API v2 / User Interface: Operational
- Provisioning API / KakaoTalk Provisioning API: Operational
- Chatlayer / Chatlayer Voice Engine - EMEA: Operational
- Sinch Engage / Engage Classic (appengage.sinch.com): Operational
- Messaging APIs / HTTP - US: Operational
- Migrated APIs / E3 (Dialogue): Operational
- Lookup API Endpoints / HTTP US: Operational
- External Connectivity / SMS - CA - Toll Free: Operational
- Dashboard.sinch.com / 2FA: Operational
- Sinch DI Services / SMS 365 Operator US: Operational
- Campaigns / sFTP Connectors (Europe 🇪🇺): Operational
- Elastic SIP Trunking / 9-1-1 / Emergency Services: Operational
- Fax API / User Interface: Operational
- Sinch Engage Integrations / Salesforce: Operational
- Conversation API / SMS: Operational
- Provisioning API / RCS Provisioning API: Operational
- Chatlayer / Chatlayer App Integrations - EMEA: Operational
- Sinch Engage / Messaging Connectivity: Operational
- Migrated APIs / SMS (Legacy Sinch): Operational
- Messaging APIs / HTTP - EU: Operational
- Lookup API Endpoints / ENUM CA: Operational
- Sinch DI Services / International SMS 365: Operational
- Dashboard.sinch.com / US Campaigns: Operational
- Campaigns / Campaigns (North America 🇺🇸 / 🇨🇦): Operational
- Elastic SIP Trunking / User Interface: Operational
- Sinch Engage Integrations / Active Campaign: Operational
- Chatlayer / Chatlayer Bot Engine - South America: Operational
- Sinch Engage / Legacy Brands (MessageNet, DirectSMS, MobiPost, SMS Central, Wholesale SMS, Streetdata): Operational
- Provisioning API / SMS Provisioning API: Operational
- External Connectivity / SMS - US - ShortCode: Operational
- Messaging APIs / HTTP - AU: Operational
- Lookup API Endpoints / HTTP CA: Operational
- Dashboard.sinch.com / Login/Sign up: Operational
- Migrated APIs / HTTP API (TWW): Operational
- Campaigns / Campaigns API (North America 🇺🇸 / 🇨🇦): Operational
- Sinch Engage Integrations / Microsoft Dynamics: Operational
- Conversation API / RCS: Operational
- Chatlayer / Chatlayer Voice Engine - South America: Operational
- External Connectivity / SMS - US - Toll Free: Operational
- Messaging APIs / HTTP - CA: Operational
- Campaigns / sFTP Connectors (North America 🇺🇸 / 🇨🇦): Operational
- Lookup API Endpoints / HTTP BR: Operational
- Chatlayer / Chatlayer App Integrations - South America: Operational
- Messaging APIs / HTTP - BR: Operational
- External Connectivity / SMS - US - 10DLC: Operational
- Conversation API / MMS: Operational
- Chatlayer / Chatlayer Bot Engine - India: Operational
- External Connectivity / MMS - US: Operational
- Messaging APIs / REST - US: Operational
- Numbers API: Operational
- Chatlayer / Chatlayer App Integrations - India: Operational
- Messaging APIs / REST - EU: Operational
- External Connectivity / MMS - US - Toll Free: Operational
- Conversation API / Messenger: Operational
- Messaging APIs / REST - AU: Operational
- External Connectivity / MMS - US - 10DLC: Operational
- Messaging APIs / REST - CA: Operational
- Conversation API / Instagram: Operational
- Messaging APIs / REST - BR: Operational
- Messaging APIs / MMS - US: Operational
- Conversation API / Viber Bot: Operational
- Messaging APIs / MMS - AU: Operational
- External Connectivity / MMS - AU: Operational
- External Connectivity / MMS - APAC: Operational
- Conversation API / Viber Messaging: Operational
- Messaging APIs / MMS - CA: Operational
- Messaging APIs / RCS - US: Operational
- Messaging APIs / RCS - EU: Operational
- Conversation API / Telegram: Operational
- SimpleTexting: Operational
- Messaging APIs / SPAN - US: Operational
- Messaging APIs / SMS Template Management API - US: Operational
- Conversation API / Kakaotalk: Operational
- Messaging APIs / US Disconnect File Service - US: Operational
- Messaging APIs / 🔗 EXTERNAL - Campaign Registry status - US: Operational
- Conversation API / Line: Operational
- Messaging APIs / sFTP2SMS  - BR: Operational
- Messaging APIs / SMS Template Management API - EU: Operational
- Conversation API / WeChat: Operational
- Messaging APIs / TFN registration: Operational
- Conversation API / Apple Messages: Operational
- Conversation API / Omnichannel Connector: Operational
- Conversation API / Batch API: Operational
- Conversation API / Sinch Push: Operational
- Conversation API / Sinch Chat: Operational
- Conversation API / Template Management API: Operational
- Conversation API / Smart Conversations: Operational

## Last 90 days
- Incidents: 98 on 15 days
- Median duration: 2h 33m; longest: 12d 22h
- Median time to acknowledge after down.guide's first evidence: n/a
- Postmortem rate for partial or major outages: 0%

## Recent incidents
- **Sinch**: [Sinch Scheduled Maintenance - Core Voice Calling Services - SBCs & Carrier Gateways (APAC and EMEA)](https://down.guide/DWN-bfb045a595) (Maintenance; lasted 1h 4m; started 2026-11-10 20:00 UTC; Phone Calling (PSTN), SIP Trunk; apac, eu)
- **Sinch**: [Campaigns Application Maintenance](https://down.guide/DWN-d3f34a78cb) (Maintenance; lasted 31m; started 2026-11-10 12:30 UTC; Campaigns (France 🇫🇷), Campaigns API (France 🇫🇷), Campaigns (Europe 🇪🇺) +3; eu, us)
- **Sinch**: [DI SMS 365 (SMSx) \| Operator Services \| Application, System Maintenance \| PCR Number #PCRSDI-12444](https://down.guide/DWN-9095a92449) (Maintenance; lasted 4h 2m; started 2026-11-10 07:00 UTC; SMS 365 Operator RoW, SMS 365 Operator US; us)
- **Sinch**: [DI SMS 365 (SMSx, MM4, MM7) \| Operator Services \| Network Maintenance \| PCR Number #PCRSDI-12446](https://down.guide/DWN-ec9f5e9a3a) (Maintenance; lasted 3h 2m; started 2026-11-10 07:00 UTC; MM4 (MMS 365), MM7 (MMS 365), SMS 365 Operator RoW +1; us)
- **Sinch**: [DI SMS 365 (iSMS) \| Operator Services \| Application Maintenance \| PCR Number #PCRSDI-12453](https://down.guide/DWN-513ad88f4c) (Maintenance; lasted 5h 1m; started 2026-11-10 06:00 UTC; International SMS 365)
- **Sinch**: [External Maintenance - Toll-Free Number Provider](https://down.guide/DWN-fcc5f69d2a) (Maintenance; lasted 5h 3m; started 2026-11-10 05:00 UTC; SMS - CA - Toll Free, SMS - US - Toll Free, MMS - US - Toll Free; ca, us)
- **Sinch**: [External Maintenance - US and Canada](https://down.guide/DWN-b00c2d2b59) (Maintenance; lasted 7h 1m; started 2026-11-10 03:00 UTC; SMS - US - 10DLC, MMS - US - 10DLC; ca, us)
- **Sinch**: [Service Degradation - Customer Dashboard](https://down.guide/DWN-2f39baa47c) (Degraded; lasted 1h 12m; started 2026-11-09 19:26 UTC; Login/Sign up)
- **Sinch**: [Campaigns Application Maintenance](https://down.guide/DWN-b6228b850f) (Maintenance; lasted 32m; started 2026-11-09 14:15 UTC; Campaigns (France 🇫🇷), Campaigns API (France 🇫🇷), Campaigns (Europe 🇪🇺) +3; eu, us)
- **Sinch**: [Delivery Issue France - Bouygues Telecom](https://down.guide/DWN-f531ce40af) (Degraded; lasted 13h 59m; started 2026-11-09 14:02 UTC; SMS - EMEA; eu)
- **Sinch**: [DI SMS 365 (MM7) \| Operator Services \| Application Maintenance \|\| PCR Number #PCRSDI-12424](https://down.guide/DWN-229ed45440) (Maintenance; lasted 4h 1m; started 2026-11-09 07:00 UTC; MM7 (MMS 365))
- **Sinch**: [Sinch Contact Pro Certificate renewal - CUSTOMER ACTION REQUIRED - AU](https://down.guide/DWN-42f41f9c40) (Maintenance; lasted 1h 1m; started 2026-11-08 08:00 UTC; Contact Pro - AU (Australia); au, us)
- **Sinch**: [Sinch Contact Pro Certificate renewal - CUSTOMER ACTION REQUIRED - Americas](https://down.guide/DWN-cade2b5898) (Maintenance; lasted 1h 1m; started 2026-11-08 07:00 UTC; Contact Pro - NA (North America); us)
- **Sinch**: [Sinch Contact Pro Certificate renewal - CUSTOMER ACTION REQUIRED - AF](https://down.guide/DWN-03c66b3c82) (Maintenance; lasted 1h 2m; started 2026-11-08 06:00 UTC; Contact Pro - AF (South Africa); us)
- **Sinch**: [Sinch Contact Pro Certificate renewal - CUSTOMER ACTION REQUIRED - EU](https://down.guide/DWN-d80541f038) (Maintenance; lasted 1h 2m; started 2026-11-08 05:00 UTC; Contact Pro - EU (Europe); eu, us)
- **Sinch**: [Chatlayer - EU and US Regions Outage](https://down.guide/DWN-e64b2ccffc) (Operational; lasted 0m; started 2026-11-08 01:51 UTC; eu, us)
- **Sinch**: [Delivery Issue - SMS Verification - China](https://down.guide/DWN-d5c440c394) (Degraded; lasted 3d 23h; started 2026-11-06 05:05 UTC; SMS Verification)
- **Sinch**: [Delivery Issue Czech Republic - T-Mobile](https://down.guide/DWN-a9dcd74e21) (Degraded; lasted 4h 7m; started 2026-11-06 00:58 UTC; SMS - EMEA; eu)
- **Sinch**: [Delivery Issue - France](https://down.guide/DWN-a810055054) (Degraded; lasted 4h 5m; started 2026-11-05 10:26 UTC; SMS - EMEA; eu)
- **Sinch**: [Delivery Issue Spain - DigiMobil](https://down.guide/DWN-4d38a686b5) (Degraded; lasted 41m; started 2026-11-05 02:07 UTC; SMS - EMEA; eu)

More: [history](https://down.guide/providers/sinch/history), [feed](https://down.guide/feed?provider=sinch), [badge](https://down.guide/badge/sinch.svg), JSON: https://down.guide/api/v1/providers/sinch

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