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down.guideby Sazabi
Smartsheet

Smartsheet status history

35 incidents over the last year, newest first; 99.99% uptime (90 days), 99.96% uptime (12 months). History from before down.guide started reading the page is imported from Smartsheet's own archive.

Month

2026-10

1 incident

  1. SmartsheetDegraded
    Both automated and manual approval workflows are currently failing to execute
    lasted 5h 23mIn App Workflowseu, us
Month

2026-09

3 incidents

  1. SmartsheetPartial outage
    Investigating blank page or error on Smartsheet Login
    lasted 5h 22mSmartsheet Loginau, eu, us
  2. SmartsheetPartial outagePostmortem
    Salesforce connector is experiencing intermittent issues
    lasted 10h 26mSalesforce Connector, Customer Support Portal
  3. SmartsheetPartial outage
    Smartsheet and Smartsheet Login Unavailable for Smartsheet US
    lasted 3h 9mSmartsheet Login, Single Sign On ( Company Credentials ), Sheets +3eu, us
Month

2026-08

4 incidents

  1. SmartsheetMajor outagePostmortem
    Unexpected HTTP response code affecting login, sheet access, Control Center, Dynamic View and other premium apps
    lasted 2h 20mCalendar, Smartsheet Login, Control Center +5au
  2. SmartsheetMajor outagePostmortem
    Sheets in Smartsheet US are failing to load
    lasted 4h 55mResource Management, Control Center, AI Tools +5au, us
  3. SmartsheetDegraded
    Intermittent Cell Link and Cross Sheet Reference delays/failures
    lasted 3h 38mSheetsus
  4. SmartsheetMajor outagePostmortem
    Sheets, Reports, and Workflow Services Are Impacted
    lasted 3h 28mIn App Workflows, Sheets, Reports
Month

2026-07

2 incidents

  1. SmartsheetPartial outagePostmortem
    Smartsheet Slowness and Timeout Errors
    lasted 2h 47mREST API, Calendar, Data Shuttle +13
  2. SmartsheetPartial outagePostmortem
    Smartsheet US is not loading
    lasted 32mSmartsheet Login, Single Sign On ( Company Credentials ), Sheets +3us
Month

2026-06

4 incidents

  1. SmartsheetDegraded
    Investigating missing or delayed Update / Approval Requests notifications and emails
    lasted 7h 54mEmail Notifications, In App Notifications
  2. SmartsheetDegraded
    Increased spam activity with Smartsheet Forms
    lasted 19d 23hFormsus
  3. SmartsheetPartial outage
    Smartsheet add-ons for Google is not working
    lasted 12h 41mThird Party Integrations
  4. SmartsheetOperational
    Investigating assets unexpectedly moved from Folders to the Parent Workspace
    lasted 2d 3hSheets, Reports, Dashboardsau, us
Month

2026-05

1 incident

  1. SmartsheetDegraded
    Sheets Not Loading/Opening – "Trouble Reaching Smartsheet" Error
    lasted 7h 1mSheets
Month

2026-04

3 incidents

  1. SmartsheetDegraded
    Investigating Workspace panel not opening or closing unexpectedly
    lasted 2h 34mSearch
  2. SmartsheetDegraded
    Smartsheet's Resource Management Integration Loading Issues
    lasted 4h 44mResource Management
  3. SmartsheetPartial outagePostmortem
    Failures during Form Submissions
    lasted 4h 13mForms
Month

2026-03

3 incidents

  1. SmartsheetDegraded
    Proof Performance and Watermarks
    lasted 3h 8mDocument Proofing
  2. SmartsheetPartial outagePostmortem
    User & Group Management
    lasted 3h 13mUser and Group Management
  3. SmartsheetPartial outage
    Form Submissions issue
    lasted 1d 6hForms
Month

2026-02

4 incidents

  1. SmartsheetPartial outagePostmortem
    Brandfolder Monthly Reports Delayed
    lasted 24d 20hInsights
  2. SmartsheetMajor outage
    PROD-AU home not loading
    lasted 2h 28mSheets, Dynamic View, Reports +1au
  3. SmartsheetPartial outagePostmortem
    Resource Management Advanced reports failing to create and refresh.
    lasted 2h 47mResource Managementus
  4. SmartsheetOperational
    Proof links returning a blank screen
    lasted 3h 11m
Month

2026-01

1 incident

  1. SmartsheetPartial outage
    Errors Accessing Smartsheet
    lasted 27mSmartsheet Login, Single Sign On ( Company Credentials ), Sheets +2
Month

2025-12

2 incidents

  1. SmartsheetPartial outagePostmortem
    Document Generation Request Delays
    lasted 2h 31mDocument Builder
  2. SmartsheetOperational
    Resolved Emails From Smartsheet Not Delivered
    lasted 4h 4mEmail Notifications, Smartsheet Loginus
Month

2025-11

1 incident

  1. SmartsheetDegraded
    A few Smartsheet services are not sending out emails
    lasted 1h 3mEmail Notifications
Month

2025-10

6 incidents

  1. SmartsheetOperational
    help.smartsheet.com connectivity errors.
    lasted 2h 32mHelp Center
  2. SmartsheetPartial outagePostmortem
    Investigating errors using Login with Microsoft
    lasted 8h 28mSingle Sign On ( Company Credentials )us
  3. SmartsheetPartial outagePostmortem
    Brandfolder: SendGrid notifications not processing "Your account was frozen due to unpaid invoices"
    lasted 2h 5mSmartsheet Brandfolder Integration, Core Application, Asset Upload +10
  4. SmartsheetOperational
    Resolved Connectivity Issue Due to AWS outage
    lasted 11h 3mEmail Notifications, REST API, Smartsheet Website +61us, us-east-1
  5. SmartsheetPartial outage
    Attachments Disabled Message
    lasted 4h 31mAttachments
  6. SmartsheetOperational
    Issues Uploading Attachments Through WorkApps
    lasted 7h 3mWorkApps
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