# Is Twilio down?

**Twilio reports degraded performance** (Degraded; last read 2026-11-11 01:32 UTC; source: [official status page](https://status.twilio.com))

## Open incidents
_No open incidents._

## Minor or regional issues (2)
One country, region, site, carrier route, asset or slice of customers each; left out of the state, uptime and the Down Index.
- **Twilio**: [SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile](https://down.guide/DWN-409ee34414) (Degraded; ongoing for 4d 4h; started 2026-11-06 21:21 UTC; SMS, Latin America)
- **Twilio**: [Voice Call Failures from a Subset of Twilio Philippines Phone Numbers to Philippines](https://down.guide/DWN-814b5ceffb) (Degraded; ongoing for 8d 19h; started 2026-11-02 05:41 UTC; Voice, APAC; apac)

## Maintenance
- **Twilio**: [United Kingdom Account Security Carrier Partner Maintenance - Vodafone](https://down.guide/DWN-24420cf1f7) (Maintenance; ongoing for 2h 19m; started 2026-11-10 23:15 UTC; Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes)
- **Twilio**: [United Kingdom, Germany, Netherlands and Spain Account Security Carrier Partner Maintenance - Vodafone](https://down.guide/DWN-2d4333f165) (Maintenance; ongoing for 2h 19m; started 2026-11-10 23:15 UTC; Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap +1)
- **Twilio**: [United States SMS and MMS Carrier Maintenance - T-Mobile](https://down.guide/DWN-8a80bd4985) (Maintenance; ongoing for 5d 21h; started 2026-11-05 04:00 UTC; SMS Long Code, North America, MMS Long Code, North America, SMS Short Code, North America +1; us)
- **Twilio**: [Russia SMS Carrier Maintenance - Tele2](https://down.guide/DWN-136676f7df) (Maintenance; ongoing for 8d 5h; started 2026-11-02 20:00 UTC; SMS, Europe; eu)

## Components
- ELASTIC SIP TRUNKING US1 / Origination US1: Operational
- DEVELOPER TOOLS / Console: Operational
- ACCOUNT SECURITY / Authy 2FA: Operational
- PROGRAMMABLE VOICE US1 / PSTN US1: Operational
- SERVERLESS / Studio: Operational
- CARRIER NETWORK / SMS Long Code, North America: Operational
- PROGRAMMABLE VIDEO / Group Rooms: Operational
- ZIPWHIP MESSAGING / SMS Long Code, North America: Operational
- ZIPWHIP TOOLS / Zipwhip Provisioner Dashboard and API: Operational
- ELASTIC SIP TRUNKING AU1 / Origination AU1: Operational
- ELASTIC SIP TRUNKING IE1 / Origination IE1: Operational
- PROGRAMMABLE VOICE AU1 / PSTN AU1: Operational
- PROGRAMMABLE VOICE IE1 / PSTN IE1: Operational
- CONVERSATIONS / Conversation Orchestrator: Operational
- TWILIO EMAIL / Mailsend: Comms API: Operational
- SendGrid Mail Sending / API v3: Operational
- FLEX / Flex Agent Copilot: Operational
- PROGRAMMABLE VOICE US1 / SIP Interface US1: Operational
- PROGRAMMABLE VIDEO / Peer-to-Peer Rooms: Operational
- SERVERLESS / Functions: Operational
- ACCOUNT SECURITY / Verify: Operational
- CARRIER NETWORK / MMS Long Code, North America: Operational
- DEVELOPER TOOLS / Event Streams: Operational
- ELASTIC SIP TRUNKING US1 / Termination US1: Operational
- FLEX / Flex Agent Desktop: Operational
- ZIPWHIP MESSAGING / MMS Long Code, North America: Operational
- ZIPWHIP TOOLS / Zipwhip Support Ticketing: Operational
- ELASTIC SIP TRUNKING AU1 / Termination AU1: Operational
- ELASTIC SIP TRUNKING IE1 / Termination IE1: Operational
- PROGRAMMABLE VOICE AU1 / SIP Interface AU1: Operational
- PROGRAMMABLE VOICE IE1 / SIP Interface IE1: Operational
- CONVERSATIONS / Conversation Intelligence: Operational
- TWILIO EMAIL / Logs: Operational
- SendGrid Mail Sending / SMTP: Operational
- SendGrid Webhooks / Event Webhooks: Operational
- CARRIER NETWORK / SMS Short Code, North America: Operational
- DEVELOPER TOOLS / Debugger & Alarms: Operational
- PROGRAMMABLE VOICE US1 / Client Web US1: Operational
- FLEX / Flex Application Platform: Operational
- ACCOUNT SECURITY / Authy App: Operational
- SERVERLESS / Assets: Operational
- PROGRAMMABLE VIDEO / Recordings: Operational
- CONVERSATIONS / Conversation Intelligence (classic): Operational
- ZIPWHIP MESSAGING / SMS Toll-Free, North America: Operational
- ZIPWHIP TOOLS / Toll-Free Verification Portal: Operational
- PROGRAMMABLE VOICE AU1 / Client Web AU1: Operational
- PROGRAMMABLE VOICE IE1 / Client Web IE1: Operational
- SendGrid Mail Sending / API v2: Operational
- SendGrid Webhooks / Parse API: Operational
- TWILIO EMAIL / Dedicated IP Address: Operational
- ACCOUNT SECURITY / Lookup: Operational
- TWILIO PLATFORM / Billing: Operational
- PROGRAMMABLE VOICE US1 / Client Mobile US1: Operational
- DEVELOPER TOOLS / Documentation: Operational
- SERVERLESS / TwiML Bins: Operational
- CARRIER NETWORK / MMS Short Code, North America: Operational
- FLEX / Flex Insights: Operational
- PROGRAMMABLE VIDEO / Compositions: Operational
- ZIPWHIP MESSAGING / MMS Toll-Free, North America: Operational
- PROGRAMMABLE VOICE AU1 / Client Mobile AU1: Operational
- PROGRAMMABLE VOICE IE1 / Client Mobile IE1: Operational
- CONVERSATIONS / Conversation Memory: Operational
- DEVELOPER TOOLS / REST API: Operational
- PROGRAMMABLE VOICE US1 / Conference US1: Operational
- PROGRAMMABLE VIDEO / Network Traversal Service: Operational
- SERVERLESS / Sync: Operational
- CARRIER NETWORK / SMS Toll-Free, North America: Operational
- FLEX / Flex Queue Stats: Operational
- PROGRAMMABLE VOICE AU1 / Conference AU1: Operational
- PROGRAMMABLE VOICE IE1 / Conference IE1: Operational
- CONVERSATIONS / Enterprise Knowledge: Operational
- ACCOUNT SECURITY / Verify Events: Operational
- PROGRAMMABLE VOICE US1 / Recording US1: Operational
- PROGRAMMABLE VIDEO / Go Rooms: Operational
- CARRIER NETWORK / MMS Toll-Free, North America: Operational
- DEVELOPER TOOLS / Bulk Export: Operational
- FLEX / Flex Teams View: Operational
- PROGRAMMABLE VOICE AU1 / Recording AU1: Operational
- PROGRAMMABLE VOICE IE1 / Recording IE1: Operational
- PROGRAMMABLE VOICE US1 / Queue US1: Operational
- CARRIER NETWORK / Voice, North America: Operational
- FLEX / Flex Admin Console: Operational
- PROGRAMMABLE VIDEO / Video Insights: Operational
- PROGRAMMABLE VOICE AU1 / Queue AU1: Operational
- PROGRAMMABLE VOICE IE1 / Queue IE1: Operational
- PROGRAMMABLE VOICE US1 / Text-to-Speech US1: Operational
- CARRIER NETWORK / Voice, Latin America: Operational
- FLEX / Flex Routing: Operational
- PROGRAMMABLE VOICE AU1 / Text-to-Speech AU1: Operational
- PROGRAMMABLE VOICE IE1 / Text-to-Speech IE1: Operational
- PROGRAMMABLE VIDEO / Realtime Transcriptions: Operational
- TaskRouter: Operational
- PROGRAMMABLE VOICE US1 / Recording Transcriptions US1: Operational
- CARRIER NETWORK / SMS, Latin America: Operational
- FLEX / Flex Conversations: Operational
- PROGRAMMABLE VOICE AU1 / Recording Transcriptions AU1: Operational
- PROGRAMMABLE VOICE IE1 / Recording Transcriptions IE1: Operational
- PROGRAMMABLE VOICE US1 / TwiML US1: Operational
- TWILIO PLATFORM / Customer Support Center: Operational
- CARRIER NETWORK / Voice, APAC: Degraded
- FLEX / Flex Programmable Chat: Operational
- PROGRAMMABLE VOICE AU1 / TwiML AU1: Operational
- PROGRAMMABLE VOICE IE1 / TwiML IE1: Operational
- PROGRAMMABLE MESSAGING / MMS: Operational
- PROGRAMMABLE VOICE US1 / Voice Insights US1: Operational
- CARRIER NETWORK / SMS, APAC: Operational
- TWILIO PLATFORM / Other: Operational
- FLEX / Flex Programmable Voice: Operational
- PROGRAMMABLE VOICE AU1 / Voice Insights AU1: Operational
- PROGRAMMABLE VOICE IE1 / Voice Insights IE1: Operational
- PROGRAMMABLE MESSAGING / SMS: Operational
- PROGRAMMABLE VOICE US1 / Speech Recognition (Gather Speech) US1: Operational
- TWILIO PLATFORM / Account Insights: Operational
- FLEX / Proxy: Operational
- CARRIER NETWORK / MMS, APAC: Degraded
- PROGRAMMABLE VOICE AU1 / Speech Recognition (Gather Speech) AU1: Operational
- PROGRAMMABLE VOICE IE1 / Speech Recognition (Gather Speech) IE1: Operational
- INTERCONNECT: Operational
- PROGRAMMABLE MESSAGING / SMPP: Operational
- CARRIER NETWORK / Voice, Europe: Operational
- TWILIO PLATFORM / Trust Hub: Operational
- FLEX / Flex Plugins: Operational
- PROGRAMMABLE VOICE US1 / Realtime Transcriptions US1: Operational
- PROGRAMMABLE VOICE AU1 / Realtime Transcriptions AU1: Operational
- PROGRAMMABLE VOICE IE1 / Realtime Transcriptions IE1: Operational
- PHONE NUMBERS: Operational
- PROGRAMMABLE MESSAGING / WhatsApp Messaging: Operational
- CARRIER NETWORK / SMS, Europe: Operational
- FLEX / Flex Billing: Operational
- TWILIO PLATFORM / Organization: Operational
- PROGRAMMABLE VOICE AU1 / Pay AU1: Operational
- PROGRAMMABLE VOICE IE1 / Pay IE1: Operational
- PROGRAMMABLE CHAT: Operational
- PROGRAMMABLE MESSAGING / Notify: Operational
- CARRIER NETWORK / Voice, Middle East & Africa: Operational
- PROGRAMMABLE VOICE US1 / Pay US1: Operational
- PROGRAMMABLE VOICE AU1 / Media Streams AU1: Operational
- PROGRAMMABLE VOICE IE1 / Media Streams IE1: Operational
- PROGRAMMABLE MESSAGING / Conversations: Operational
- CARRIER NETWORK / SMS, Middle East & Africa: Operational
- PROGRAMMABLE VOICE US1 / Media Streams US1: Degraded
- PROGRAMMABLE VOICE AU1 / ConversationRelay AU1: Operational
- PROGRAMMABLE VOICE IE1 / ConversationRelay IE1: Operational
- PROXY: Operational
- PROGRAMMABLE MESSAGING / Messaging Insights: Operational
- CARRIER NETWORK / Verify Silent Network Auth: Maintenance
- PROGRAMMABLE VOICE US1 / Dialogflow US1: Operational
- PROGRAMMABLE VOICE AU1 / Voice REST API AU1: Operational
- PROGRAMMABLE VOICE IE1 / Voice REST API IE1: Operational
- CARRIER NETWORK / Lookup Identity Match: Maintenance
- PROGRAMMABLE MESSAGING / Messaging Services: Operational
- PROGRAMMABLE VOICE US1 / ConversationRelay US1: Operational
- CARRIER NETWORK / Lookup Line Type Intelligence \[Legacy API\]: Degraded
- PROGRAMMABLE MESSAGING / Content API: Operational
- PROGRAMMABLE VOICE US1 / Voice REST API US1: Operational
- CARRIER NETWORK / Lookup Line Type Intelligence \[Twilio API\]: Operational
- PROGRAMMABLE MESSAGING / Toll-free verification: Operational
- CARRIER NETWORK / Lookup SIM Swap: Maintenance
- PROGRAMMABLE MESSAGING / RCS Messaging: Degraded
- FRONTLINE: Operational
- CARRIER NETWORK / Legacy Identity MatchAndAttributes: Maintenance
- PROGRAMMABLE MESSAGING / Programmable Messaging API: Operational
- Sender ID: Operational
- PROGRAMMABLE MESSAGING / Intelligent Alerts: Operational
- SendGrid Marketing Campaigns: Operational
- SendGrid API: Operational
- SendGrid Website: Operational
- SendGrid Statistics: Operational
- SendGrid Email Activity: Operational
- SendGrid Partners: Operational
- SendGrid Billing: Operational
- SendGrid Legacy Marketing Campaigns: Operational

## Last 90 days
- Incidents: 548 on 64 days
- Median duration: 5h 44m; longest: 41d 14h
- Median time to acknowledge after down.guide's first evidence: n/a
- Postmortem rate for partial or major outages: n/a

## Recent incidents
- **Twilio**: [Issue resolved](https://down.guide/DWN-2b915d2312) (Degraded; lasted 1h 44m; started 2026-11-10 21:32 UTC; Console)
- **Twilio**: [SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela](https://down.guide/DWN-2a250f794e) (Degraded; lasted 3h 26m; started 2026-11-10 17:57 UTC; SMS, Latin America)
- **Twilio**: [Gateway API (Lookup API) Failure Increase on Verizon in United States](https://down.guide/DWN-6bba729a5c) (Maintenance; lasted 10h 23m; started 2026-11-10 05:42 UTC; Lookup SIM Swap, Legacy Identity MatchAndAttributes; us)
- **Twilio**: [United States SMS and MMS Carrier Maintenance - Verizon](https://down.guide/DWN-0f48a4a971) (Maintenance; lasted 5h 2m; started 2026-11-10 05:00 UTC; SMS Long Code, North America, SMS Long Code, North America, MMS Long Code, North America +7; us)
- **Twilio**: [Multiple Destination SMS and MMS Carrier Partner Maintenance](https://down.guide/DWN-04ba6f5bd7) (Maintenance; lasted 7h 1m; started 2026-11-10 03:00 UTC; SMS Long Code, North America, MMS Long Code, North America; ca, us)
- **Twilio**: [Uzbekistan SMS Carrier Maintenance - Ucell](https://down.guide/DWN-c1cd86e84a) (Maintenance; lasted 4h 1m; started 2026-11-09 21:00 UTC; SMS, APAC; apac)
- **Twilio**: [WhatsApp Business API Message Send Failures](https://down.guide/DWN-5ffc12e8d9) (Degraded; lasted 16h 29m; started 2026-11-09 20:32 UTC; WhatsApp Messaging)
- **Twilio**: [Voice Call Failures from a Subset of Twilio Phone Numbers to Chile](https://down.guide/DWN-c252bd3ff7) (Degraded; lasted 19h 20m; started 2026-11-09 16:53 UTC; Voice, Latin America)
- **Twilio**: [Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom](https://down.guide/DWN-91ebdc2c12) (Degraded; lasted 5h 19m; started 2026-11-09 16:34 UTC; Voice, Europe; eu)
- **Twilio**: [SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy](https://down.guide/DWN-f5fc5cabe5) (Degraded; lasted 3h 14m; started 2026-11-09 16:18 UTC; SMS, Europe; eu)
- **Twilio**: [SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom](https://down.guide/DWN-c41abb91cc) (Degraded; lasted 3h 26m; started 2026-11-09 15:45 UTC; SMS, Europe; eu)
- **Twilio**: [Philippines SMS Carrier Maintenance - Globe Telecom](https://down.guide/DWN-42c6bc2701) (Maintenance; lasted 2h 2m; started 2026-11-09 15:00 UTC; SMS, APAC; apac)
- **Twilio**: [Japan SMS Carrier Maintenance - SoftBank Mobile](https://down.guide/DWN-d9296bea5e) (Maintenance; lasted 2h 1m; started 2026-11-09 15:00 UTC; SMS, APAC; apac, jp)
- **Twilio**: [SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France](https://down.guide/DWN-46c019b725) (Degraded; lasted 13h 32m; started 2026-11-09 13:59 UTC; SMS, Europe; eu)
- **Twilio**: [SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes](https://down.guide/DWN-2ee4e70cdd) (Degraded; lasted 8h 41m; started 2026-11-09 07:38 UTC; SMS, Europe; eu)
- **Twilio**: [SMS Delivery Failures from Twilio to ETL Laos](https://down.guide/DWN-abcc0c104e) (Degraded; lasted 16h 8m; started 2026-11-09 06:57 UTC; SMS, APAC; apac)
- **Twilio**: [SMS Delivery Failures from Twilio to MTN Nigeria](https://down.guide/DWN-5226954b45) (Degraded; lasted 6h 1m; started 2026-11-08 23:19 UTC; SMS, Middle East & Africa; me)
- **Twilio**: [Philippines SMS Carrier Maintenance - Globe Telecom](https://down.guide/DWN-4d819c66df) (Maintenance; lasted 2h 1m; started 2026-11-08 19:00 UTC; SMS, APAC; apac)
- **Twilio**: [Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada](https://down.guide/DWN-cf9f09376d) (Maintenance; lasted 14h 13m; started 2026-11-08 14:58 UTC; Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap +1; ca)
- **Twilio**: [SMS Delivery Receipt Delays from Twilio to Globe Philippines](https://down.guide/DWN-e5fe493f70) (Degraded; lasted 13h 17m; started 2026-11-07 21:22 UTC; SMS, APAC; apac)

More: [history](https://down.guide/providers/twilio/history), [feed](https://down.guide/feed?provider=twilio), [badge](https://down.guide/badge/twilio.svg), JSON: https://down.guide/api/v1/providers/twilio

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