# Bitbucket Authentication Unavailable

- Provider: [Pulumi Cloud](https://down.guide/pulumi)
- Level: confirmed
- Impact: Partial outage
- lasted 4h 28m
- started 2026-04-15 09:43 UTC
- API, Console
- id: DWN-4e1ecacc85
- Official page: https://stspg.io/jnxvqwprct96

## Updates from Pulumi Cloud
### 2026-04-15 09:43 UTC: investigating
Users authenticating with Bitbucket are currently unable to sign in to Pulumi Cloud or use the Pulumi Cloud API. This affects all operations that rely on Bitbucket authentication, including CLI usage and API calls.
Other authentication methods are not affected.
We have identified the cause of the issue and are actively working on a fix. We will provide an update once the fix has been deployed.

### 2026-04-15 10:26 UTC: identified
We have started deploying a fix for this issue. We will provide an update once the deployment is complete.

### 2026-04-15 12:26 UTC: monitoring
The fix has been deployed and we are seeing recovery. We are continuing to monitor to confirm the issue is fully resolved.

### 2026-04-15 14:10 UTC: resolved
This incident has been resolved.

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