# Neo Outage

- Provider: [Pulumi Cloud](https://down.guide/pulumi)
- Level: confirmed
- Impact: Major outage
- lasted 6h 18m
- started 2026-09-11 18:02 UTC
- Pulumi Neo
- id: DWN-da7f3cc428
- Official page: https://stspg.io/032b37bll728

## Updates from Pulumi Cloud
### 2026-09-11 18:02 UTC: monitoring
We are currently experiencing a high rate of upstream errors for Neo inference calls.

### 2026-09-11 18:41 UTC: monitoring
We have switched model versions and are continuing to monitor

### 2026-09-12 00:19 UTC: monitoring
Switching models has stabilized Neo inference calls

### 2026-09-12 00:19 UTC: resolved
This incident has been resolved.

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