Pusher: Inaccurate Account Usage Warnings Reported

What to do

Check whether you use Pusher Channels Dashboard, Channels Stats Integrations. Check your stack
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Confirm your retries, queues and scheduled jobs caught up after the 53m it lasted.
Anything that failed between 2024-09-02 11:04 UTC and 2024-09-02 11:57 UTC may need a replay.
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investigatingSep 2, 2024, 11:04 AM UTC
Some customers have received incorrect warnings about account usage or observed usage statistics that appear to be incorrect. We are investigating.
provider
resolvedSep 2, 2024, 11:57 AM UTC
We have resolved the statistics computation issue. Connection counts should be correct again and remain accurate going forward. Daily message volume counters will still show inflated usage until the end of the day; customers that are concerned about potential throttling due to breaching daily limits can reach out to customer support to ensure access remains uninterrupted.
provider

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None so far.

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Is Pusher still down?

No, this incident was resolved 2024-09-02 11:57 UTC. For Pusher's live state, see https://down.guide/pusher.

How long did it last?

53m, from 2024-09-02 11:04 UTC to 2024-09-02 11:57 UTC, by the times Pusher posted.

What was affected?

Pusher named Channels Dashboard, Channels Stats Integrations.

What caused it?

Pusher hasn't published a root cause. If it does, it shows here.

Where does this come from?

Pusher's official status page, https://status.pusher.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.