# MT1 cluster - increased latency

- Provider: [Pusher](https://down.guide/pusher)
- Level: confirmed
- Impact: Partial outage
- lasted 13h 49m
- started 2025-10-20 17:26 UTC
- Channels REST API, Channels WebSocket client API, Channels Dashboard +1
- id: DWN-08ac446b09
- Official page: https://stspg.io/vth06sd5l50v

## Updates from Pusher
### 2025-10-20 17:26 UTC: investigating
Our cloud provider is currently experiencing an incident that's causing increased latency on Pusher Channels main cluster \`mt1\` . This issue is external to our systems and is not related to our infrastructure. Our team is actively investigating to determine if there are any additional impacts and working to minimize downstream effects while our provider implements a fix.

### 2025-10-21 07:14 UTC: resolved
This incident has been resolved.

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